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LINCOGN WILL NEVER REQUIRE CLIENTS TO ADVERTISE FOR LINCOGN ON THEIR WEBSITES IN ANY WAY, SHAPE OR FORM. CLIENTS ARE ALLOWED TO USE THEIR SITES FOR BUSINESS/COMMERCIAL OR PERSONAL WEBSITES OR CONTENT.
All services provided by linCogN may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material that is threatening or obscene, material that is with "adult only" content, or material, protected by trade secrets and other statute.
Note: Pornography and sex-related merchandising are prohibited. This includes sexual content or direct links to adult content hosted elsewhere. Sites, promoting any illegal activity, violence or content that may be damaging to our servers or any other server, or links to such sites are also prohibited. Examples of non-acceptable content or links are:
- Pirated software or copyrighted MP3 files
- Hacking Tools
- Warez sites
- Adult content (in any form)
- Spamming Software
- Web-based shells
linCogN will be the sole arbiter as to what constitutes a violation of this provision.
linCogN will monitor the customer's disk usage and if it exceeds the usage agreed upon, linCogN shall have the right to take corrective actions. Such corrective actions may include assessment of additional charges or suspension of service.
Account Renewal Policy
linCogN does not renew accounts automatically. For the customer's convenience, linCogN will send a renewal reminder to the contact email address on file for the corresponding hosting account. The customer is ultimately responsible for renewing the hosting account through one of the options given by linCogN.
Customers are not allowed to open a second hosting account for a domain that is already hosted through linCogN. If the customer wants to continue hosting the specified domain with linCogN, he/she needs to renew the account using one of the renewal options given by linCogN.
Dispute Resolution Policy
In case of ownership dispute, linCogN reserves the right to be the sole decision maker in settling the dispute. There are several guidelines, based on which linCogN will decide who is the rightful owner of the disputed hosting account or domain name:
By default, linCogN will grant ownership to the person, who paid for the hosting account. linCogN reserves the right to confirm the identity of the owner by contacting him/her by e-mail or telephone, in the same order of preference.
If the identity of the account owner or the sender of the funds as discussed above cannot be confirmed, linCogN will attempt to determine the owner in other ways, which include but are not limited to investigation of log files, investigation of the content hosted under the respective hosting account or domain name, and investigation of the sequence of annual payments for the disputed service.
In case of death or serious disability of the original owner, that prevents him/her from continuing to manage the hosting account or the domain name purchased, linCogN may grant ownership to another person or organization, if enough proof is presented about the original owner's condition, and based solely upon the investigation that linCogN will undertake about this issue.
linCogN will consider a court decision overruling in case of ownership dispute, and will always comply with such a decision.
Lost Login Information Policy
In case the customer has lost the hosting account or domain name login information, he/she can request it to be sent to the contact e-mail address for the respective service.
If the contact e-mail address is outdated or incorrect, the customer should contact firstname.lastname@example.org, who will conduct an investigation of the issue. In this case, the dispute resolution policy may be applied.
Accounts that reach their monthly traffic limit may be a subject of automatic site suspension. Also, any accumulated traffic over the monthly limit will be charged additionally, in accordance with the characteristics of the plan purchased. If a site is suspended under this provision, and the hosting account is in good standing, the site will be enabled on the first date of the next month, when the traffic counter is reset. In case of failure to cover fees incurred by traffic overusage, linCogN reserves the right to take corrective actions such as full suspension of the hosting account. In case linCogN takes corrective actions under this provision, the customer shall not be entitled to a refund of any fees paid in advance.
Running and linking to IRC servers or IRC bots and clients such as Eggdrop, BitchX, ircii, etc., is strictly prohibited.
Background Running Programs
Programs running in the background are not allowed.
To maintain the integrity of our shared hosting services, we have several special per-user resource limits in place. These include, but are not limited to:
- Memory limitations: Customers using shared hosting services will be able to use only a certain portion of the total available memory on the server.
- CPU usage limitations: Scripts that take too much real CPU time will be terminated.
- Simultaneous script execution limitations: Customers will be able to run only a certain amount of CGI scripts simultaneously. Whenever this limitation is triggered, execution of subsequent CGI script requests via the web will produce an error message.
- MySQL disk usage limitations: In cases, in which the integrity of the MySQL service is endangered, the MySQL disk usage of customer accounts may be limited. No limits will be applied to accounts with MySQL disk usage below 3GB.
- Number of inodes limitation: The total number of files and folders on a single hosting account should not exceed 500,000.
- MySQL connections limit: Each MySQL user cannot exceed a certain number of connections to the MySQL server.
linCogN reserves the right to alter the above limitations and to place additional limits without prior notice if an account endangers the stability or the performance of the hosting server due to intensive resource usage. The additional limits may include, but are not limited to MySQL, memory and CPU usage limitations, and stopping access to directories.
Each hosting account on linCogN servers is meant to be used for one domain, as well as a number of parked domains, according to the hosting plan. Parked domains are full aliases of the main domain - they display the same site content and share the same mailboxes. Pointing parked domains to subfolders or subdomains on the account through .htaccess files or other means is not allowed.
Proxy Software and Redirection Services
We do not allow running of proxy software on our servers. Sites offering shortening URL services are not allowed as well.
Distribution and/or Transmission Of Obscene Or Indecent Speech Or Materials
Violation of indecency and obscenity laws can result in criminal penalties.
Intellectual Property Rights
Materials, accessible to the customer through linCogN's services, may be subject to protection under the United States or other copyright laws, or laws protecting trademarks, trade secrets or proprietary information. Except when exclusively permitted by the owner of such rights, the customer may not use linCogN's services in a manner that would infringe, violate, dilute or misappropriate any such rights, with respect to any material, which the customer accesses or receives through linCogN's network. If the customer uses a domain name in connection with linCogN's service, he/she may not use that domain name in violation of any third party trademark, service mark, or similar rights.
Customers may not use linCogN's network in an attempt to circumvent user authentication or security of any host, network or account. This includes but is not limited to: accessing data not intended for the customer, logging into a server or account the customer is not exclusively authorized to access, password cracking, probing the security of other networks in search of weaknesses, or violation of any other organization's security policy. Customers may not attempt to interfere or deny service to any user, host or network. This includes, but is not limited to: flooding, mail bombing or other deliberate attempts to overload or crash a host or network. linCogN will fully cooperate with investigations of violations of systems or network security. This also includes cooperating with law enforcement authorities in the investigation of suspected criminal violations. Users who violate system or network security may incur criminal or civil liability.
The customer may not host material that is:
- threatening or obscene;
- offensive to any person or group. This includes but is not limited to prejudice, racism, intolerance, hatred, and harassment; expressions that are by nature libelous, defamatory, and offensive to or disrespectful of ethnic, racial, religious, or other groups;
harmful to minors;
- likely to cause damage to reputation of third parties.
Note: Defamatory speech distributed over the Internet can result in civil liability for the defamer.
Spam Or Unsolicited E-mail
The customer may not use linCogN's network, linCogN's equipment or linCogN's e-mail service in connection with the transmission of spam, flames, mail bombs, or similar unsolicited e-mail messages. The customer's domain may not be referenced as originator, intermediary or reply-to address in any of the above. This prohibition fully extends to sending of unsolicited mailings from another service that in any way mentions your domain name or implicates the use of the linCogN's network, linCogN's equipment or linCogN's e-mail services. A message is considered unsolicited if it is posted in violation of a newsgroup charter, or if it is sent to a recipient without his/her prior consent. For purposes of this provision, merely making one's e-mail address accessible to the public will not constitute a request or invitation to receive messages.
In case sufficient evidence is presented about any violation of this provision, linCogN reserves the right to disable the customer's account without prior notice. For the purpose of acquiring such evidence, linCogN will use various techniques, including but not limited to: closely inspecting all spam reports sent to linCogN's anti-abuse department (email@example.com), searching the logs of linCogN's mail servers, and scanning the server space for popular "spamming" applications. linCogN will be the sole arbiter as to what would be considered sufficient evidence.
Any attempt to undermine, slander, libel, threaten or cause harm to linCogN's customers, employees and property, or to the company directly, is grounds for immediate termination without refund. In addition, any such attempts will be prosecuted to the fullest extent of the law.
linCogN, at its sole discretion, may change these terms and conditions at any time. By using linCogN's services the user agrees that linCogN may: (1) revise these terms and conditions; and (2) change the services provided. Any such revision or change will be binding and effective immediately on posting of the revised terms or change to the service(s) on linCogN's web site, or on notification to the customer by e-mail. The customer agrees to review linCogN's web site, including these terms, periodically to be aware of any such revisions. If the customer does not agree with any revision, he/she may terminate the services at any time by notifying linCogN by e-mail or via the support web site (http://www.suresupport.com). Notice of the customer's termination will be effective on receipt and processing by linCogN. The customer agrees that, by continuing to use linCogN's services following notice of any revision to this Agreement or change in service(s), he/she abides by any such revisions or changes.
The content available through this site is the sole property of linCogN and is protected by patent, copyright, trademark and other intellectual property laws. Except as otherwise explicitly agreed in writing, linCogN-owned content received through this site may be downloaded, displayed, reformatted and printed for your personal, non-commercial use only. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate the content received through this site to anyone, including but not limited to others in the same company or organization without linCogN's express prior written consent.
Refusal Of Service
linCogN reserves the right to refuse hosting for insecure applications that could be, for instance, utilized by an attacker to gain unauthorized access to the server and/or execute applications with the privileges of the customer that has uploaded the insecure application in question. Customers are responsible for keeping their applications up-to-date, checking for security issues with the application vendor, and updating to the latest secure version that is available. In the event that an insecure application is installed on the hosting account of the customer, linCogN reserves the right to disable access to it, or, if deemed necessary, to the hosting account in its entirety. This will be with the exclusive purpose of preventing damage to the customer and to the other customers hosted on the same server, and may be done with or (in case of emergency) without prior notice.
linCogN reserves the right at its sole discretion to refuse or cancel service. Violation of any of linCogN's Terms could result in a warning, suspension, or account termination. Submitting fake personal information can also be grounds for suspension or termination.
THE CUSTOMER AGREES THAT LINCOGN SHALL NOT BE LIABLE FOR ANY (1) SUSPENSION OR LOSS OF THE SERVICE(S), INCLUDING, WITHOUT LIMITATION, DOMAIN NAME REGISTRATION SERVICES AND WEB HOSTING SERVICES, (2) USE OF THE SERVICE(S), INCLUDING, WITHOUT LIMITATION DOMAIN NAME REGISTRATION SERVICES AND WEB HOSTING SERVICES, (3) INTERRUPTION OF LINCOGN'S SERVICES OR INTERRUPTION OF THE CUSTOMER'S BUSINESS, (4) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO LINCOGN'S WEB SITE(S) OR SERVICE(S) OR DELAYS OR ACCESS INTERRUPTIONS THE CUSTOMER EXPERIENCES IN RELATION TO THE SERVICES OFFERED BY LINCOGN; (5) LOSS OR LIABILITY RESULTING FROM ACTS OF OR EVENTS BEYOND LINCOGN'S CONTROL (6) DATA NON-DELIVERY, MIS-DELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (7) LOSS OR LIABILITY RESULTING FROM THE UNAUTHORIZED USE OR MISUSE OF THE CUSTOMER'S ACCOUNT; OR (8) APPLICATION OF THE DISPUTE POLICIES. LINCOGN ALSO WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF LINCOGN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL LINCOGN'S MAXIMUM AGGREGATE LIABILITY EXCEED THE TOTAL AMOUNT PAID BY THE CUSTOMER FOR THE DISPUTED SERVICE, BUT IN NO EVENT GREATER THAN ONE HUNDRED DOLLARS (HK$800.00). BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES, LINCOGN'S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.